Jeremy Browning - a wizard at the PC

Jeremy Browning

Design Studio Manager, documentation and training

Jeremy Browning - a wizard at the PC

Tel: 07789 937 606


Location: London N11

Note: this HTML CV is out of date. I'll update it shortly but in the meantime please see my Word or PDF version.

I am a highly skilled, experienced, versatile and motivated technical author, trainer, and documentation specialist, with a passion for clarity, accuracy, conciseness, and the correct usage of grammar and punctuation. For over fifteen years I have created and managed the distribution and storage of a wide variety of high quality documents across a range of subjects.

I am driven towards implementing and maintaining high standards of documentation and communication throughout my working environment. I try to understand the potential issues facing end users, and to bear these in mind when talking to Subject Matter Experts, extracting the relevant information from them, and then presenting it in an appropriate language and a logical structure.

I am also a confident and enthusiastic trainer, with experience of creating and presenting a variety of different courses for trainees with a range of knowledge levels and from different disciplines.

I have developed and delivered training courses for colleagues, partners, and clients including BT and the NHS, as well as major international banks and financial houses (Barclaycard, Lloyds, HRG, HSBC, etc.). I have also delivered sales presentations and demonstrations to clients and management.

I have a flexible ‘can do’ attitude, and am always willing to take on board new and challenging tasks within the broader spectrum of documentation and information gathering, presentation, and distribution.

Services and abilities

Current employment: technical author and trainer

Intelligent Environments (IE); August 2008 – the present

My primary responsibilities since joining IE have been creating and maintaining internal and customer-facing documentation for our financial software products, and creating and delivering training to our customers on how to use and customise them. I also wrote a suite of policy and procedure documents to support PCI accreditation and certification.

However I like to extend my responsibilities and add value beyond my core role, and as a result I also perform the following additional roles:

Previous employment history

January 2007 – August 2008: contract technical author & editor. Clients included:

July 2004 – Nov 2006: senior technical author & trainer, GE Healthcare/IDX UK

January 2003 – July 2004: contract technical author & editor. Clients included:

July 2001 – November 2002: technical author, Categoric Software Ltd

Jan 1997 – June 2001: technical author, Symbian Ltd (previously Psion Software Plc)

Services and abilities

Training, education & short courses

Software skills

I am a highly proficient and experienced ‘power user’ of Microsoft Word, which is my preferred tool for document creation, and I regularly use and create styles, templates, macros, fields, cross references and other ‘advanced’ features. Other software skills include RoboHelp, PowerPoint, Dreamweaver, Axure Pro, Camtasia, Visio, Sharepoint, Sitecore, Microsoft CRM, Madcap Flare, FAR, Paint Shop Pro, FrameMaker, HDK, Adobe Acrobat and PageMaker, HTML and CSS, Windows (3.1-7), and MS-DOS including batch files and scripting.

Interests, activities & languages

Although most of my leisure time is devoted to my family, I still have a keen interest in music and enjoy home recording (I play guitar & bass guitar, sing, and write songs). I sing tenor with Tottenham Community Choir, for whom I created and manage

I have excellent computer skills, and am a member of the Institute of Scientific and Technical Communicators (ISTC). I speak French, and have a clean driving licence. I swim and cycle regularly.

Contact details & links

Telephone 07789 937 606

LinkedIn profile

Personal website includes my online portfolio and examples of my work

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Twitter W1tchseason

Please note: My Facebook and Twitter accounts are personal, and *not* work-related.
The writing style that I use in social media is in no way indicative of my professional writing style.

Jeremy Browning on LinkedIn